And what that means for you
Running a business is complicated enough. When you work with United to finance your business equipment, we want to ease some of the load. That’s why we’ve been growing, evolving, and investing in the future, and we’re excited about what’s ahead and how these changes will improve your experience.
Over the past several months, our team has been working behind the scenes on several major initiatives designed to improve the way we serve you, strengthen our internal operations, and continue building smarter solutions for businesses across the industries we support.
From the rollout of our upgraded lease and loan management software and upcoming fleet management software to our enhanced customer portal and brand-new website coming soon, these projects all have one thing in common — a commitment to providing the best customer experience possible.
Here’s a closer look at the exciting updates happening at United:
Rolling out our new lease & loan management software
One of the largest projects we’ve undertaken recently is the upgrade of our internal lease and loan management software. The new system is designed to streamline internal processes, improve connectivity between departments and systems, and create a more seamless workflow across the organization.
By modernizing the technology that powers our operations, our team is able to work together more effectively, reduce manual processes, and spend more time focused on what matters most — helping customers like you find financing solutions that support your business goals.
So what does that mean for you? Faster turnaround times and a more efficient overall experience.
This investment is about more than upgrading software. It’s about delivering the level of service and responsiveness our customers expect from us.
Introducing our new fleet management software — United FleetWave®
Our software upgrades continue with the upcoming launch of United FleetWave®, our new fleet management software platform that will further enhance our commercial fleet management programs.
United has long offered businesses comprehensive fleet solutions that include discounted vehicle pricing, fleet maintenance programs, and licensing and titling services. United FleetWave® will take those services to the next level by giving customers a centralized platform to automate and manage the entire operational lifecycle of their fleet.
Our white-label fleet management software is designed to help businesses reduce operational costs, improve visibility, and make more data-driven decisions about their vehicles and drivers. United FleetWave® will include features like:
- Maintenance management
- Fuel card integration
- GPS tracking
- License and registration renewals
- Telematics
- And more
For companies managing commercial fleets, having access to real-time fleet data and automated reporting tools can improve efficiency, simplify compliance, and reduce unnecessary expenses. United FleetWave® will help provide that data-driven approach to fleet management.
We’re incredibly excited about the future of this platform and what it will mean for our fleet customers.
Enhancing our customer portal experience
After listening to customer feedback, one thing became clear. You wanted a better way to manage your account information. That’s why we recently launched a completely updated customer portal designed to provide a more intuitive and user-friendly experience.
The new customer portal connects directly to our internal systems, allowing you to access real-time account information quickly and easily. You can view open invoices, schedule payments, access online payment history, and more.
Our goal is to create a seamless digital experience that gives you convenient access to the information you need while making account management faster and easier.
Refreshing our website for an improved experience
We’re currently working on a redesigned website that will feature a fresh new look, improved functionality, and a more intuitive user experience.
When the new site launches, you’ll find it easier to navigate, access information, and explore the financing and fleet solutions that fit your needs. Whether you’re looking for details about our services, researching financing options, or simply trying to find the right contact, the updated website will make it easier to get where you need to go.
Get a special sneak peek below, and watch out for the official rollout coming soon. We can’t wait for you to see it.
Looking Ahead
While these updates are exciting for our team and represent months of hard work and perseverance, these initiatives are more than technology upgrades. They reflect our continued commitment to innovation, operational excellence, and better experiences for you — our customers.
From smarter software to enhanced customer tools, we’re investing in the future of United Leasing & Finance and the businesses we serve.
We’re excited about what’s ahead — and we’re just getting started!
About United Leasing & Finance
United Leasing & Finance is a customer-focused and growth-oriented leasing and finance company committed to providing custom financing solutions to businesses across the U.S. and Canada. For 60 years, United has partnered with clients to achieve mutual success from small businesses to Fortune 500 companies.
